FAQ
Find answers to frequently asked questions
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General Information
What is Summer Bachata Festival (SBF)?
Summer Bachata Festival (SBF) is an international bachata-focused dance festival and holiday experience.
The festival combines social dancing, structured education, workshops, and outdoor events in a relaxed summer destination setting.
Where does Summer Bachata Festival take place?
Summer Bachata Festival (SBF) takes place in Rovinj, Croatia, a coastal town known for its historic old town, seaside atmosphere, and relaxed Mediterranean lifestyle.
Which are the main festival locations?
Summer Bachata Festival (SBF) is held across several locations in Rovinj.
The Adris Old Tobacco Factory is the main venue, hosting most workshops, indoor parties, and the festival office.
Villas Rubin Resort hosts beach parties and outdoor daytime activities.
Some workshops may also take place in additional halls near the main venue.
What are the festival dates?
Summer Bachata Festival (SBF) takes place from June 5 to June 8, 2026.
Where is the festival office and when is it open?
The festival office is located at the Adris Old Tobacco Factory. The festival team is available throughout the festival during both daytime and evening hours.
Exact opening times are published on the official website and on-site.
Do I need to wear my wristband for parties and workshops?
Yes. Wearing your wristband is mandatory for access to all workshops and parties at Summer Bachata Festival (SBF).
Lost, removed, broken, or damaged wristbands cannot be replaced.
Wristbands are waterproof, and access without a wristband is not possible.
Can I take photos or videos at the festival?
Photography and filming at Summer Bachata Festival (SBF) are regulated. Official photographers and videographers cover the event.
Recording workshops is not allowed unless explicitly permitted by instructors.
Occasional personal photos are allowed at outdoor events, provided they do not interfere with official media teams.
Cameras are not allowed at indoor evening parties or inside the main venue.
Where can I find photos and videos from the festival?
I lost something during the festival. What should I do?
If you lose an item during Summer Bachata Festival (SBF), please visit the festival office at the Adris Old Tobacco Factory.
A Lost & Found service is available there.
Is SBF right for me?
Is Summer Bachata Festival suitable for beginners?
Summer Bachata Festival is not intended for complete beginners with no dance experience. SBF is best suited for improver, intermediate, and advanced dancers who already dance bachata socially and want to grow through a combination of education and social dancing.
What kind of event experience is Summer Bachata Festival?
Summer Bachata Festival is a dance festival holiday experience that combines structured education, high-quality social dancing, and a relaxed summer destination atmosphere.
Is Summer Bachata Festival more focused on education or social dancing?
At Summer Bachata Festival, both education and social dancing are essential. Workshops support dancer development across levels, while social dancing allows participants to apply what they learn in a relaxed and enjoyable setting.
What level of dancers does Summer Bachata Festival attract?
Summer Bachata Festival attracts a balanced mix of dancers, with a strong presence of motivated improver dancers, alongside intermediate and advanced social dancers who value connection, musicality, and quality dancing.
What style of bachata can I expect at Summer Bachata Festival?
Summer Bachata Festival focuses on social bachata with a modern approach, emphasizing connection, musicality, technique, and comfortable partner dancing.
SBF prioritizes social dance quality over competition or performance-driven formats.
Is salsa part of Summer Bachata Festival?
Yes. While bachata is the main focus of Summer Bachata Festival, salsa is also part of the program. SBF includes dedicated salsa dance floors, social dancing, and educational content for dancers who enjoy both styles.
What kind of atmosphere can I expect at Summer Bachata Festival?
Summer Bachata Festival offers a relaxed summer atmosphere focused on dance, learning, and social connection. The vibe is social, inclusive, and respectful, welcoming dancers of different backgrounds and levels.
Is Summer Bachata Festival suitable for solo travelers?
Yes. Summer Bachata Festival is very solo-traveler friendly and encourages social interaction, learning, and connection across the dance community.
What age group usually attends Summer Bachata Festival?
Most participants at Summer Bachata Festival are between 25 and 45 years old, with a diverse mix of developing and experienced social dancers.
Is Summer Bachata Festival a large and crowded event?
No. Summer Bachata Festival is a medium-sized event, intentionally designed to balance quality education, social dancing, and a comfortable holiday experience.
Are shows and performances the main focus at Summer Bachata Festival?
Shows are part of the program, but at Summer Bachata Festival education and social dancing remain the core of the experience.
Who is Summer Bachata Festival not ideal for?
Summer Bachata Festival may not be ideal for complete beginners with no dance background, dancers focused primarily on competitive formats, or those looking for a performance-driven event.
Tickets & Registration
Where can I buy tickets for Summer Bachata Festival?
Tickets for Summer Bachata Festival (SBF) are available through the official SBF webshop.
How can I pay for my ticket?
Tickets for Summer Bachata Festival (SBF) can be purchased online via the webshop or in person at the festival office during the event.
Accepted payment methods include credit cards (MasterCard®, Visa, Maestro®), cash in euros during festival days, and IBAN or international bank transfer for advance payments.
I have an account from previous years but cannot log in. What should I do?
Summer Bachata Festival (SBF) uses a webshop system that requires all customers to create a new account, regardless of previous registrations.
Where and how can I check my ticket or pass status?
You can check your ticket and order status by logging into your account in the SBF webshop.
If you completed a purchase without creating an account, your confirmation email contains a direct link to your ticket.
What is required for a valid e-ticket?
To have a valid e-ticket for Summer Bachata Festival (SBF), you must provide your email address and full name at the time of purchase.
To complete the ticket, you must later add your country, dance level, and preferred dance style.
For bank transfer payments, the ticket becomes valid only after the payment is received and the order status is marked as PAID (which can last up to several working days).
I received a message that my ticket is incomplete. What should I do?
Log into your webshop account or use the link from your confirmation email and add the missing information to complete your ticket.
I paid by bank transfer, but my ticket still shows awaiting payment. Why?
International bank transfers may take several business days. Once the payment is received, the ticket status will be updated to PAID.
I bought a pass but cannot attend the festival. What are my options?
If you cannot attend Summer Bachata Festival (SBF), you may resell your pass or request a name change by purchasing the name change service.
Refunds are possible only if ticket cancellation insurance was purchased.
Pass postponement to future editions is not available.
Are there discounted prices for groups?
Yes. Group discounts are available for groups of 10 or more participants. For details, please contact the festival support team.
What is Ticket Cancellation Insurance?
Ticket cancellation insurance allows you to receive 80 percent of the ticket price refunded, excluding the insurance fee, if you are unable to attend.
Insurance must be purchased together with the ticket and cannot be added later.
Refund requests must be submitted no later than two days before the festival starts.
Refunds are processed within 30 days.
Where can I see what is included in each pass?
Detailed information about pass inclusions is available in the official Ticket Legend.
Boat parties and bootcamps are not included in festival passes and must be purchased separately.
Travel & Accommodation
What is the best way to travel to Summer Bachata Festival?
There are several convenient ways to travel to Rovinj, depending on your starting location.
Detailed travel instructions are available on the official How to Get to Rovinj page.
Which airports are closest to Rovinj?
The closest airports to Summer Bachata Festival (SBF) are Pula, Rijeka, Trieste, Ljubljana, and Venice.
I need a transfer from the airport. What should I do?
You may contact Pipo Travel, an official festival partner, for airport transfer services.
Rovinj is also easily reachable by public buses, car, or ride-sharing platforms.
Where is the best place to stay during the festival?
On the link HOTEL & TRAVEL you can find our suggestions for comfy staying during the festival.
Accommodation recommendations for Summer Bachata Festival (SBF) include Villas Rubin Resort, Hotel Eden, Hotel Lone, and Grand Park Hotel Rovinj.
Participants are free to book hotels or private accommodation independently.
Is there a shuttle bus during the festival? Is it free?
Yes. During Summer Bachata Festival (SBF), shuttle buses operate between Villas Rubin Resort and the Adris Old Tobacco Factory.
The shuttle service is included in all festival passes. Detailed schedules are published closer to the festival.
SeaSunSalsa ambassador
I would like to be a seasunsalsa ambassador. How do I become one?
That's great! We're happy you're joining us!
Just fill in the ambassador form and we'll get back to you. Welcome to the family! :)
Boat Parties & Cruises
Are bank or payment provider fees refundable?
No. The organizer is not responsible for bank or payment service provider fees that are outside the organizer’s control.
Are boat party tickets refundable?
Boat party tickets are non-refundable if the boat party or cruise takes place as scheduled. No refunds or vouchers are issued for no-shows or late arrivals.
What happens if a boat party or cruise is canceled due to weather?
If a boat party or cruise is canceled due to adverse weather conditions, safety concerns, or decisions by the captain or port authorities, the service is considered not delivered.
What compensation do I receive if a boat party is canceled?
If canceled by the organizer:
- You will automatically receive a voucher for the full ticket value, valid for:
- another boat party during the same festival (subject to availability), or
- any boat party at a future edition of the festival
- Voucher validity is 24 months and vouchers are transferable
Can I request a refund instead of a voucher?
Yes. If you prefer a refund:
- You must submit a refund request within 14 days from the cancellation date
- Refunds are processed only to the original payment method
- Cash refunds on-site are not available
Refund processing time depends on the payment provider.
What if an alternative boat trip is offered?
If an alternative boat trip is offered and you accept it, this is considered full fulfillment of the organizer’s obligation, and no additional compensation applies.
What if I miss the boat or arrive late?
If the boat party takes place as scheduled:
- Tickets are non-refundable
- Vouchers are not issued for missed departures or late arrivals
Do boat party tickets included in festival passes qualify for refunds?
No. If a boat party is included in a festival pass or package:
- It is considered an included program element
- It has no separate monetary value
- No partial refunds or vouchers apply if the boat party is canceled
Who decides whether a boat party is canceled?
Boat party cancellations may be decided by:
- The event organizer
- The boat captain
- Port or maritime authorities
based on safety, weather, and sea conditions.
Refunds & Cancellations
Are tickets refundable?
No. All tickets are non-refundable if you cancel for personal reasons, unless you purchased Ticket Insurance at the time of purchase.
What counts as “personal reasons”?
Personal reasons include, but are not limited to:
- Illness or injury
- Travel problems (flights, visas, passports)
- Work or family obligations
- Changes of plans or schedule conflicts
These situations do not qualify for refunds without Ticket Insurance.
What happens if I get sick and can’t attend?
Without Ticket Insurance, tickets remain non-refundable.
With Ticket Insurance, you can request an 80% refund of the ticket price (excluding the insurance fee), as long as you submit your request at least 2 days before the event.
What if my flight is canceled or delayed?
Travel issues are the participant’s responsibility and do not qualify for a refund.
Ticket Insurance can cover your ticket in such cases if purchased.
What if it rains or weather conditions are bad?
Events may continue, be adjusted, or partially relocated depending on conditions.
Weather-related changes do not entitle participants to refunds.
What if an artist or instructor cancels?
Artist and program changes may occur due to illness, travel issues, or other reasons.
Such changes do not qualify for refunds as long as the festival takes place and maintains its overall concept.
What if a stage or part of the program is canceled?
Temporary stage closures or program adjustments may occur due to safety, weather, or technical reasons.
This does not qualify for partial or full refunds.
What happens if the entire festival is canceled?
If the festival is fully canceled due to force majeure or other serious reasons, all registered participants will be informed directly.
Any applicable solutions (such as rescheduling or other arrangements) will be communicated at that time.
What is Ticket Insurance and how does it work?
Ticket Insurance is an optional add-on that allows you to receive 80% of your ticket price refunded if you cannot attend for any reason.
When do I need to request my insurance refund?
You must submit your request no later than 2 days before the event starts.
Requests received after this deadline cannot be processed.
Can I buy Ticket Insurance later?
No. Ticket Insurance must be purchased together with the ticket and cannot be added later.
Does Ticket Insurance cover travel or accommodation?
No. Ticket Insurance applies only to the ticket price.
Travel, accommodation, and other related costs are not covered.
How long does it take to receive an insurance refund?
Refunds are processed within 30 days after a valid request is received.
Can I transfer my ticket to someone else?
Tickets are personal. Name changes or transfers may be allowed until a certain date, subject to organizer approval and administrative conditions.
Details are published on the event website or communicated during ticketing.
What if part of the festival is canceled due to weather or safety issues?
If part of the festival (such as a specific day, evening, or stage) is canceled due to force majeure, weather conditions, or venue safety issues, and the festival has otherwise taken place, no partial refunds apply, as program elements are bundled into the overall ticket.
What happens if the Katarina Island Party is canceled due to bad weather?
If you purchased a standalone Katarina Island Party ticket, you will be offered a refund or voucher.
If the party is included in your PREMIUM PASS or PREMIUM PARTY PASS, no partial refund applies, as it is an included benefit without a separate cash value.
Which law applies to these terms?
All ticket purchases and related policies are governed by the laws of the Republic of Croatia.